Serving North Idaho since 1954

Panhandle Insurance Agency, Inc. is a locally owned and operated independent insurance agency. We currently serve three generations of customers who value our quality of service. All of our staff are licensed insurance agents with the knowledge to assist you in providing a level of protection to give peace of mind. Since we are independent agents, we have access to a number of insurance companies and can match you with the company that best meets your particular needs. Multi company quotes are gladly provided.

Pledge of Performance

Trusted Choice agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy. As a Trusted Choice agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall: We pledge this to you, our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action. Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products. Guide you through the claims process for a prompt and fair resolution of your claim. Help solve problems related to your coverage or account. Explain the coverages and options available to you through our agency, at your request. Return your phone calls and emails promptly and respond to your requests in a timely manner. Provide 24/ 7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services. Use our experience and multiple company relationships to customize your coverage as needed. Commit our staff to continuing education so they may be more knowledgeable in serving you. Treat you with respect and courtesy. Conduct our business in an ethical manner.